PERSONAL INFORMATION COLLECTION
1. Introduction
At Fittix, we value your privacy and are committed to protecting your personal information. This policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its security.
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2. Information We Collect
2.1. Personal Information
Identification Details: Name, address, phone number, email address, date of birth, etc.
Payment Information: Credit card details, bank account information, billing address, etc.
Account Information: Username, password, and other credentials required for account access.
Usage Data: Information about how you use our website, products, and services.
2.2. Non-Personal Information
Browser type, device information, operating system, IP address, and other technical data.
Information collected through cookies, web beacons, and other tracking technologies.
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3. How We Use Your Information
3.1. To Provide and Improve Services
To process transactions and manage your orders.
To provide customer support and respond to inquiries.
To personalize your experience and tailor our services to your preferences.
To improve our website, products, and services based on your feedback and usage patterns.
3.2. Marketing and Communication
To send promotional materials, newsletters, and other communications.
To conduct surveys and gather feedback for market research purposes.
3.3. Legal and Compliance
To comply with legal obligations and regulatory requirements.
To prevent fraud, enforce our terms of service, and protect our rights and property.
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4. Information Sharing and Disclosure
4.1. With Third Parties
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These third parties are obligated to maintain the confidentiality and security of your information.
4.2. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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5. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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6. Your Rights
6.1. Access and Correction
You have the right to access and update your personal information. If you need assistance, please contact us using the information provided below.
6.2. Opt-Out
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
6.3. Data Deletion
You may request the deletion of your personal information, subject to certain legal obligations we may have to retain the data.
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7. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.